Whilst writing my new website, I was reminded of a rock ’n’ roll tour story. Taken from Think Like a Freak by Stephen Dubner and Steven Levitt, this tale illustrates the importance of checking the fine detail.
“When the American rock band Van Halen insisted that all the brown M&M’s be removed from the sweets bowl before they arrived in their dressing room, they were not behaving like spoilt brats. They were insisting on perfection, and for a good reason. The group had a complicated set-up that was unsafe if assembled incorrectly. So they needed to be sure that the venue had read and carried out their instructions carefully. If the brown M&M’s had been removed they could be sure that care was being taken elsewhere too.”